Policies

Payment 

Accepted payment methods: all major credit & debit cards, PayPal.

Delivery

For full details on delivery policies, please see the page delivery

Returns and exchanges

It is very important for me that my customers are satisfied with their buying experience. If for any reason you are unhappy with the item you have received, please let me know via email byrdis.b@gmail.com and I will do my best to fix the situation.

If you have decided to return the item, it must be sent out within 14 days after you have received it. 

Item should be sent back in the same condition as it was received, in the original packaging so it wouldn’t get damaged during the return shipping. A customer is responsible for paying for the return shipping.

A refund will be issued or exchange sent once I’ve received the item back.

Lost or damaged packages 

If your package is lost or item inside is damaged during shipping, I will offer a full refund or send a replacement.

You must provide pictures of a damaged item before I issue any refund or send a replacement.

Privacy policies

Your privacy is important to me. It is my policy to respect your privacy regarding any information that may be collected from you across the website http://byrdis.com.

The personal information, such as first and last name, address, email and phone number is collected with your knowledge and consent, only for the purpose of fulfilling your order and won’t be used for other purposes.

This online store is powered by Shopify, you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy